📋 Tender Overview
The contract involves the renewal, implementation, migration, production, and provision of maintenance services for the infrastructure, security, and associated services of TecnoCampus, including LAN/Core connectivity, perimeter and internal security, access control, NAC, DDI/NTP, management platforms, monitoring, and associated maintenance services. The maintenance service will include the ordinary operation of the infrastructure, preventive and corrective maintenance, coordination with corporate monitoring, incident management, reporting, operational documentation, and ordinary continuous improvement actions. Excluded from this service are evolutionary actions, expansions, new services, major design changes, and non-recurring actions that exceed the defined ordinary operation. The deployment of new passive network infrastructure (structured cabling, conduits, supports, or racks) is the responsibility of TecnoCampus. Included tasks are disconnection, cleaning, combing, labeling, bundling, reconnection, and removal of unnecessary cabling from affected racks. Switching, perimeter security, internal security, Network Access Control (NAC), DNS, DHCP, IPAM (DDI), hardware, licenses, and manufacturer support
