📋 Tender Overview
The purpose of this contract is to acquire the service and enable an AUTOMATED CONTACT SYSTEM THROUGH AI FOR THE HEALTH SERVICE NETWORK ESTABLISHMENTS IN AYSÉN, FOR A PERIOD OF 36 MONTHS, via coordinated joint purchase with the aim of strengthening communication processes between health establishments and their users. This technological solution seeks to optimize appointment confirmations, deliver reminders, disseminate relevant information, and manage informational campaigns, all through digital channels such as WhatsApp, AI phone calls, among others. The implementation of this platform will improve operational efficiency, reduce no-shows, support clinical management, and contribute to the fulfillment of the strategic objectives of the Aysén Health Service in terms of timely and user-centered care.