📋 Tender Overview
The project involves the outsourcing of operations and maintenance for BSNL Customer Service Centers (CSCs) in Jaipur. This includes tasks such as bill collection for various services, handling customer queries, processing new service requests, and managing customer complaints. The contractor will also be responsible for maintaining the infrastructure and ensuring that the CSCs are adequately staffed and equipped to provide services to both retail and enterprise customers. Operations and Maintenance Services for Customer Service Centers
