📋 Tender Overview
That the Management area of the Information Technology Division of the National Health Fund, within the framework of the normal operation of the Information System, requires to contract the renewal of its Oracle RightNow Cloud Service SaaS platform, in service mode for a period of 12 months, due to the fact that they have implemented processes such as Urgency Law, Second Provider, Bed Days GRD, and Ricarte Soto Law on this platform, which makes it essential to maintain the operational continuity of the implemented services and their requirements, as they allow for the delivery of information online for the operational and strategic processes of FONASA.