📋 Tender Overview
Hire a specialized service that must include the following: call handling, operational monitoring, and event tracking outside of business hours, under the technical coordination of the Emergency Management Unit, aimed at ensuring the operational continuity of institutional communications, the timely activation of internal protocols, and the proper coordination with the National Disaster Prevention and Response System (SENAPRED), all with the purpose of providing authorities and heads of SERNAGEOMIN with timely, reliable, and verifiable information for the timely adoption of decisions in emergency, contingency, or risk situations.
