📋 Tender Overview
This consultation concerns the provision of a listening and psychological support service for the staff of voies navigables de france. more specifically, the services will focus on the following elements: - establishment and management of a listening and psychological support line, - support for the crisis unit within the territorial directorates and headquarters in the event of a serious incident (suicide, serious accident...) within 24 hours, - mediation, - support for local csscts in the event of a serious incident, - organizational diagnosis in the context of a degraded situation, - individual sessions with a psychologist, - support for communication and reporting.
