📋 Tender Overview
Project : ITC-007-07
Project Description : The growing demand for e-Government or digital services for residents, visitors and businesses, requires an ongoing investment to continually modernize our services and service delivery mechanisms. For visitors of the City's website, future initiatives will allow for enhanced delivery of municipal services. Continual enhancements to functionality will be required to meet the continual and evolving needs. This is evident with the introduction of the MyWindsor Self Service online automation project that will provide citizens and businesses the ability, with their own secured single MyWindsor account, to (among other things); • view their own information such as property tax; • place a request for a product or service like applying for permits or licenses; • completing online registrations; • pay for these services Expanding the demand for e-Government internally for employees to leverage digital services also requires an ongoing investment to modernize processes and access to information through on-demand service portals. This is delivered through the MyInfo Self Service online automation projects that will provide employees and supervisors access to information and actions to effectively support employees.
