π Tender Overview
Project : ITC-012-07
Project Description : Many of our corporate phone systems are out of date and need major upgrades or replacements and we have had some significant outages as a result. Phone system outages have a direct impact on customer service and basic service delivery. This funding will also be used to investigate some of the new features available that could improve overall efficiency of our operations to determine which ones have the greatest potential to provide positive impact to service