📋 Tender Overview
Tyler Technologies Inc. NYSE TYL announced today that the city of Amarillo Texas has successfully gone live with Tylers EnerGov civic services solution. Specifically the city went live with the EnerGov citizen self-service CSS solution workforce applications Tyler Content Manager Tyler Cashiering and electronic plan reviews.Amarillo desired a new tool that would make information more readily available to citizens and improve connectivity between systems and departments. The city is familiar with Tylers expertise in public administration solutions. Amarillo is a Tyler client using its Munis enterprise resource planning ERP and Eagle Recorder solutions. Ultimately the city selected Tylers civic services solution as one that would support a better customer experience for its citizens.Were excited to expand our citys use of Tylers products now with its comprehensive civic services solution said Rich Gagnon CIO for the city of Amarillo. Tylers EnerGov solution is already helping to connect our local government offices directly with our citizens through technology increasing overall transparency.Tylers EnerGov CSS solution brings Amarillos residents into the community development process by providing online access to information. Residents and contractors are now able to search for an address or parcel apply for a permit and request an inspection among other activities. EnerGov CSS online tools ensure that Amarillos staff maintains effective communication with residents and contractors while eliminating the need for a citizen to make a phone call or office visit helping to free up staff resources in the city.The city is already experiencing initial benefits following its successful on-time go-live includingBeginning to eliminate silos between departmentsStreamlining the permit application process for citizensReducing the number of applications citizens must search onlineEliminating manual and paper processesThe city of Amarillo sees the value in connecting its software solutions using a common technology foundation said Greg Savard general manager of Tylers Civic Services business unit. Were excited to continue supporting Amarillos vision for connecting these core functions including records management community development and enterprise resource planning to best serve its community and staff.The city of Amarillo is the largest city in the Texas Panhandle and the 14th most populous city in Texas. It has a population of roughly 265000.
