United States Synergis Tender

Synergis Softwares Adept solution helps organizations connect their people to engineering and business critical information throughout capital and as-built projectsFrost Sullivans recent analysis of global Engineering Information Management EIM solutions recognizes Synergis Software with the 2018 Global Customer Service Leadership Award for the EIM market. Synergis was honored for its long-standing commitment to offering a simple powerful way to connect people to documents and information anywhere anytime. Its Synergis Adept suite of software automates time-killing manual processes streamlines collaboration among global teams and delivers a unified central repositorya single source of truthfor capital projects and as-built information.Frost Sullivan reports that many large companies in asset-intensive and process-driven industries often opt to develop their own in-house engineering information management solution because of the perceived complexity of commercial solutions and their desire to reuse existing solutions. Others believe they can make do with off-the-shelf enterprise content management software. Their study shows however that these general-purpose solutions are rarely adequate for most engineering applications. EIM solutions have to be sophisticated enough to support enterprise-wide processes including workflows that span projects and disciplines departments and sites and offer document and revision control as well as integrations with computer-aided design CAD applications and other business systems.Synergis Software positions itself as a partner to its clients from the initial planning stage through to implementation training and support. It deploys rapidly limiting the impact of data migration on customer resources and providing immediate measurable value said Robert Cavin industry analyst. Synergis Softwares customer base is diverse and includes both start-ups and Fortune 500 companies allowing the company to develop the agility to guide companies across the spectrum through the potentially disruptive process of integrating all their engineering information. What has been most impressive is the number of high profile process-driven companies who are willing to share the success theyve realized through their partnership with Synergis and the Adept solution and the high level of admiration they express about the companys people service and support.The critical nature of a companys proprietary information makes it essential to employ a modern EIM solution to maintain data integrity and security. Synergis unique wrap around vaulting methodology provides the necessary security and control without encrypting or scrambling the folder structure or filenames and without importing the documents into a proprietary database.Synergis Software makes clients proprietary mission-critical documents accessible at all times ensuring a customers intellectual property IP is always retrievable even if they choose to move their information to another repository noted Robert Cavin. The companys practice of supporting multiple design and business applications offers frictionless integration with the worlds most popular CAD and enterprise business solutions.Additionally the companys Adept Integrator product delivers an out-of-the-box platform that makes it easy to integrate enterprise resource planning project management and controls work order management geographic information systems GIS and financial systemswith Adept and with each other. Adept Integrator enables customers to automate data flows between disparate information sources streamlining projects and improving data accuracy.Each year Frost Sullivan presents this award to the company that has maintained consistently high standards for customer service quality that resulted in trusted and strategic relationships. The company leverages customer feedback demonstrates superior speedtimeliness ensures frictionless interaction provides outstanding priceperformance value offers a rich customer purchaseownership experience and has raised its overall brand equity.Frost Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership technological innovation customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews analysis and extensive secondary research to identify best practices in the industry.