We have begun conversations with colleagues about some operational changes to the way we run our Metro stores in the UK. We will simplify and reduce processes and administrative tasks across all of our 153 Tesco Metro stores.These changes will allow us to serve shoppers better and to run our business more sustainably in an increasingly competitive and challenging retail environment. Importantly they will also allow us to better align the way we run our stores to the way that customers are shopping in them.The changes in our Metro stores will be focused on better tailoring them to how our customers shop. The Metro format was originally designed for larger weekly shops but today nearly 70 of customers use them as convenience stores buying food for that day.We are therefore simplifying the way we run our Metro stores with changes includingfaster and simpler ways of filling shelves with fewer products stored in back rooms and more stock going straight to the shop floorcolleagues working more flexibly across the store to improve customer service at the busiest times of the day and in the right areas of the store anda leaner management structure as we simplify our ways of working.We are also making some small changes in 134 of our 1750 Express stores where customer footfall is lower. Changes in these stores will include a slight reduction in opening hours during quieter trading periods at the start and end of the day and simplifying stock routines.There will also be some localised changes in some large stores which will see us streamlining operational routines including our processes for moving stock around the store and filling shelves.Our priority now is to support affected colleagues helping find alternative roles within Tesco for as many as possible. We expect that these changes will lead to an overall reduction of around 4500 colleagues.Jason Tarry UK ROI CEO saidIn a challenging evolving retail environment with increasing cost pressures we have to continue to review the way we run our stores to ensure we reflect the way our customers are shopping and do so in the most efficient way. We do not take any decision which impacts colleagues lightly but have to make sure we remain relevant for customers and operate a sustainable business now and in the future.
🔍 Key Information
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Tender Reference No.
446306347
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Publication Date
07 Aug 2019
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Sector
Banking, Finance, Insurance and Securities (BFIS)
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Notice Type
News
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Location
United kingdom
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Documents & Downloads
No documents found
🏷️ CPV
No CPV found
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