📋 Tender Overview
IFS the global cloud enterprise applications company is proud to be named a Leader for the seventh consecutive time in the Gartner Magic Quadrant for Field Service Management. In the 2022 report Gartner positioned IFS highest on the Ability to Execute axis and furthest overall on the Completeness of Vision axis.The company attributes its continued Field Service Management position as a Leader to its commitment to enabling businesses to transform their service operations deliver new revenue streams and provide amazing Moments of Service. Through its breadth of innovation in service management superior workforce scheduling optimization and a team of experts that truly understands field service and industry use cases IFS has continued its revenue growth with 105 YOY service management license revenues increase.Once again we believe IFS has been recognized for our commitment to not only service management innovation and excellence but also our customer-centric approach that enables our customers to become smarter more digital businesses commented Marne Martin President IFS Service Management. At IFS our focus is to help service organizations leverage the latest innovations including IoT machine learning predictive service and merged reality to deliver real value for their business be that operational efficiency or transitioning to advanced or outcome-based service offerings. With each successive evolution of IFS Cloud we are continuously looking to develop the solution to ensure it is fully aligned to how customers buy and use technology and that is what we believe sets us apart from the competition.IFSs holistic and comprehensive service management suite includes these new enhancements along with long-standing differentiating capabilitiesThe ability to operate within a platform that delivers a single source of truthDynamic real-time-scheduling that uses AI and machine learning to optimize and automate up to 500000 resources in less than an hourEnd-to-end service logistics reverse logistics depot repair and spare parts managementExtensive asset contract and warranty managementMobile workers solutions with extensive customizable workflowsComplete customer engagement The Business Value Engineering Tool has proven to be a powerful differentiator for IFS establishing the foundation of Customer Success from the first engagement with IFS beyond deploymentit enables companies to benchmark measure and monitor their return on investment and key performance indicators throughout their relationship with IFS technology.A complimentary copy of the 2022 Gartner Magic Quadrant for Field Service Management report will be available on www.ifs.com on Monday October 31st at 4pm BST.Learn more about how IFS supports service companies www.ifs.comsolutionsservice-management.Gartner Magic Quadrant for Field Service Management By Jim Robinson Leif-Olof Wallin 24 October 2022Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact. Gartner disclaims all warranties expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose.Gartner and Magic Quadrant are registered trademarks of Gartner Inc. andor its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
