📋 Tender Overview
ScotRail has increased the options available for customers to use mTickets with the addition of Season tickets and Flexipass via the train operator’s app.
The popular ticketing products can now be bought, stored and used through the ScotRail app when customers buy their next Season ticket or Flexipass.
As part of the continued move towards greener and more sustainable travel, customers can buy their tickets from the comfort of home, or on the way to the station, and it is instantly available on their mobile device.
When making the purchase in the app, customers simply need to choose ‘mobile’ as their delivery method and it will be instantly available.
Before the start of the journey, the barcode should be activated within the app, and presented to a member of staff or scanned at ticket gates.
For Flexipass holders, visit the ‘My Tickets’ section of the app to check how many journeys there are left, and when they will expire.
Season ticket holders using the mTickets also removes the need to carry a photocard as a digital photo can be saved within the app.
Claire Dickie, ScotRail Commercial Director, said:
“This is another positive step forward for our customers, and offers additional opportunities for them to join us in going digital, and supporting greener travel.
“With mTickets, customers can plan, buy and travel using the app on their smart phone, removing the need to print off tickets, enhancing our green credentials.
“Customers can also access live journey information on the move via the app, which means travelling by train has never been easier.”
