United Arab Emirates Tender

Company has been delivering a dependable and technologically supported portfolio of Identity and Citizen Services worldwide since 2014 VFS Global currently serves nine client governments across the world in the ICS space through multiple large-scale projectsWith nearly two decades of experience VFS Global has established itself as a world leader in offering solutions in both visa application processing and identity-based citizen services. By successfully leveraging on its expertise in the visa space VFS Global has been effectively assisting local governments with e-governance solutions thereby helping them assimilate next-generation solutions into efficient public-facing services.Solutions developed by VFS Global in the ICS space enables governments to focus entirely on the critical tasks of decision-making and assessment by streamlining operations digitalising processes increasing cost-efficiency and enhancing customer service. These services are hinged on a user pay model that requires no investment by the government while offering an enhanced service delivery model with physical and digital channels for improved customer satisfaction.VFS Global offers ICS solutions through the three key service pillars of Migration Services that are specially designed to aid in the field of migration processing through Foreign National Registration or Residence Permits Identity Services by establishing and operating fully equipped identity management centres tooffer application and enrolment services like National ID cards passports drivers licenses etc. Public Services via One-Stop Citizen Service Centres. Digital channels or door-to-door delivery that are all tailormade to meet the requirements of the specific governments.In Africa a notable project undertaken by VFS Global in migration services is through the contract awarded by the Department of Home Affairs DHA in South Africa to automate and streamline immigration and permit processing through a nationwide network of technologically enabled centres which include biometric enrolment capabilities. This ensures greater transparency and accountability to manage migration related requirements at a large scale in line with the mandate to register foreign nationals in South Africa. In Identity Services the launch of the Premium Passport Enrolment Centre on behalf of the Ministry of Foreign Affairs and Regional Integration in Ghana now delivers end-to-end premium passport application services.Commenting on VFS Globafs capabilities in the ICS segment Mr. Amaud de La Chapelle Head of Identity Citizen Services VFS Global said We are proud to participate in ID4Africa 2019 to showcase our capabilities with the next-generation government to citizen service solutions in what has been yet another eventful year for us. Our solid partnerships with client governments like the Department of Home Affairs South Africa in the government to citizen services space stands as a testament to the world-class service capabilities and enhanced applicant experiences that we are able to offer irrespective of the scale of operations as a trusted partner.