📋 Tender Overview
At a regular meeting the Government supported a new version of the law On Consumer Protection. The bill is aimed at introducing European standards of consumer protection in Ukraine creating a level playing field for e-commerce and fair competition as well as reducing the burden on business by repealing outdated rules.Current legislation in the field of consumer protection is losing relevance and does not meet modern challenges. This leads to numerous cases of violation of consumer rights and the consumer actually finds himself alone with his problems. The adoption of the new bill will increase the level of consumer protection in particular in the field of e-commerce and product warranty as well as eliminate opportunities for unfair commercial activities said Deputy Minister of Economy of Ukraine Iryna Novikova.Thus in particular the document proposesHarmonize Ukrainian legislation in the field of consumer protection with EU legislation through the implementation of EU Directives listed in Annex XXXIX to Chapter 20 of the Association Agreementto extend the Law of Ukraine On Consumer Protection to the field of food products in terms of economic rights of consumersdetermine the list of information about the product and the seller which he must provide when conducting e-commerce as well as the responsibility for the lack of such informationrelease the business from the obligation to create an exchange fund of goods and pay a penalty to the consumer for each day of delay in fulfilling the requirement to provide goods of a similar brandgive the consumer the right to reduce the price or refund if the defect of the goods appears after the repairto release from the court fee in all courts instances of consumers in cases related to the violation of their rights the State Food and Consumer Service and public associations of consumers in cases of consumer protectiongive the State Food and Consumer Service the right to apply to the Internet service provider to restrict access to the website parts of the website software of the seller who did not provide reliable information on this website about his name location obliging the State Food and Consumer Service to contact such provider when the business entity complies with the requirements of the law.The bill creates conditions not only for effective protection of consumer rights but also for doing business on the basis of fair competition between sellers offline and online.
