📋 Tender Overview
Trong 9 thang nam 2026, cong tac tiep cong dan, xu ly don thu khieu nai, to cao, kien nghi, phan anh cua cong dan co nhieu chuyen bien dang ghi nhan. Dang chu y, so don du dieu kien xu ly va ket qua giai quyet cac vu viec khieu nai, to cao thuoc tham quyen ngay cang cao. Tai xuong Mot buoi tiep cong dan truc tuyen tai Bac Ninh - Anh: chinhphu.vn/Toan ThangTu dau nam den nay, Thanh tra Chinh phu da trien khai cac giai phap quyet liet, hieu qua nham chu dong nang cao chat luong, hieu qua cong tac tiep cong dan, xu ly don khieu nai, to cao, kien nghi, phan anh cua cong dan. Trong do, tap trung vao cac vu viec khieu nai, to cao dong nguoi, phuc tap, keo dai, tranh nguy co phat sinh tro thanh diem nong gay mat an ninh, trat tu, nhat la trong thoi gian dien ra cac su kien chinh tri quan trong cua dat nuoc.Trong 9 thang dau nam 2026, co tren 313.000 luot nguoi den co quan hanh chinh Nha nuoc khieu nai, to cao, kien nghi, phan anh, voi 3.220 doan dong nguoi.Rieng Thanh tra Chinh phu chu tri, phoi hop voi cac co quan chuc nang thuc hien tot cong tac tiep cong dan thuong xuyen tai Tru so Tiep cong dan Trung uong o Ha Noi va TPHCM. Cu the, da tiep 1.859 luot, voi 4.840 nguoi duoc tiep ve 1.851 vu viec, co 193 doan dong nguoi.Dac biet, lanh dao Thanh tra Chinh phu cung lanh dao cac dia phuong tiep cong dan dinh ky tai co so nham giai quyet dut diem vu viec, han che cong dan khieu kien len Trung uong.Cac co quan hanh chinh tiep nhan gan 479.000 don cac loai; da xu ly tren 470.000 don, co 388.410 don du dieu kien xu ly, chiem 81,1% tong so don tiep nhan. Ket qua, da giai quyet 24.924/32.029 vu viec khieu nai, to cao thuoc tham quyen, dat ty le 77,8%.Ket qua noi bat ve tiep cong dan, giai quyet khieu nai, to cao trong 9 thang dau nam la Thanh tra Chinh phu thanh lap cac To cong tac truc tiep lam viec, phoi hop voi dia phuong ra soat, to chuc tiep va doi thoai voi cong dan, nham giai quyet dut diem cac vu viec con ton tai trong so 226 vu viec khieu nai, to cao keo dai, vuot cap len trung uong tren dia ban thanh pho Ha Noi; 210 vu viec khieu nai, to cao phuc tap ve an ninh trat tu theo Bao cao cua Bo Cong an va 234 vu viec do Bo Cong an chuyen sang theo chi dao cua Tong Bi thu, Chu tich nuoc, Thu tuong Chinh phu.TIN LIEN QUANSo luot tiep cong dan, khoi luong xu ly don, thu tang manhBan Tiep cong dan Trung uong: Hoan thanh xu ly don ton truoc 30/5Tiep tuc hoan thien phap luat ve thanh tra, tiep cong dan, giai quyet khieu nai, to caoDoi voi cac vu viec can phai tiep tuc xu ly, Thanh tra Chinh phu phoi hop voi cac dia phuong dam bao 100% cac vu viec deu duoc tiep, doi thoai voi nguoi khieu nai, to cao, dong thoi co bien ban lam viec ghi ro noi dung nguoi dan chua dong thuan va tham muu thuc hien theo dung quy dinh.Dong thoi Thanh tra Chinh phu cung ban hanh cac ke hoach phoi hop tiep cong dan giua Tru so Tiep cong dan Trung uong voi cac co quan Trung uong va dia phuong phuc vu cac su kien chinh tri quan trong cua dat nuoc.Tiep tuc trien khai su dung He thong co so du lieu quoc gia ve Bao cao cong tac thanh tra, giai quyet khieu nai, to cao, phong, chong tham nhung, tieu cuc tren pham vi toan quoc. Chu dong phoi hop voi UBND cac tinh, thanh pho trien khai thuc hien Mo hinh tiep cong dan truc tuyen.Toan Thang
