Switzerland Public Employment Tender

The public employment service has successfully modernized its IT system for employment services and labor market statistics AVAM. The most important working tool of the regional employment centers RAV now works faster thanks to technological innovation and has received an optimized modern user interface with a new design.The strategic project AVAM modernization was successfully completed by the State Secretariat for Economic Affairs SECO at the end of 2021. The modernized IT system for job placement and labor market statistics with its renewed user interface was introduced at the RAV earlier than planned. The previously used user interface which had reached the end of its life cycle after twelve years of operation could thus be replaced.The IT system AVAM is used throughout Switzerland by more than 3000 employees in the RAV the logistics centers for labor market measures LAM and the cantonal offices. It supports the handling of the processes that are necessary to fulfill the tasks within the framework of the unemployment insurance and insolvency law as well as the employment agency law. The aim is to reintegrate job seekers back into the labor market as quickly as possible.Introduction in five stepsThe modernization of the AVAM IT system was implemented between the end of 2019 and the end of 2021 in a total of five implementation steps. These were based on the existing business processes and the structure of the replaced specialist application. The decommissioning of the old AVAM took place at the beginning of December 2021 and marked the completion of the introduction of the modernized IT system at the RAV. The project was therefore completed three months ahead of schedule. The project costs totaled 20.5 million Swiss francs falling short of the originally budgeted costs of 24.7 million Swiss francs.With the successful introduction of the modernized AVAM the life cycle of the IT system with ongoing maintenance is technically secured until at least 2027. At the same time the public employment service is required to deal with the next generation of an IT system for RAV at an early stage.