📋 Tender Overview
stc a digital enabler in the region has implemented one of the most significant Artificial Intelligence AI-based Cognitive Software solution deployments from Ericsson NASDAQ ERIC for improved customer experience and network performance.The Cognitive Software leverages automation big data scalability speed accuracy and consistency for improved network optimization. It analyzes the 4G and 5G Radio Access Network RAN proactively.Mohammed Albadrani Vice President of Operations at stc Group says stc Group is committed to providing customers with seamless experiences and network performance. stc has adopted the latest technologies from Ericsson to ensure proactive support and elevate customer experiences even at times of high-traffic surges on the network.The AI-based Cognitive Software solution also contributes to reducing carbon dioxide emissions from operational activities for example through the use of virtual drive-testing and remote automatic spectrum analysis. Additionally stc Group has deployed 5G AI root-cause analysis capabilities to enable a better 5G experience for its subscribers.Hkan Cervell Vice President and Head of Customer Unit stc Saudi Arabia and Egypt at Ericsson Middle East and Africa says Cognitive technologies blend big data with unique network domain expertise to deliver unprecedented speed scale and accuracy in emerging intent-based network operations. stc Groups continued trust in our technology enables us to provide the best and latest solutions complementing stc Groups dedication to a seamless and enhanced network.This future-proof deployment enables stc Group to leverage the Ericsson Performance Optimizers portfolio for surgical optimization analysis and recommendation. Ericsson Performance Optimizers use digital twin technology and advanced AI techniques like deep reinforcement learning and expert recommender systems to proactively provide mobile network optimization recommendations and resolve specific network performance issues enabling a superior subscriber experience while reducing operating costs.
