π Tender Overview
Renfe has launched a new mobile application for ticket sales which incorporates new functionalities with the aim of facilitating the purchase process and other services for the traveler. It is now available on the iOS and Android platforms and in the near future on Huawei.With this new app Renfe begins the process of unifying the services offered by the various applications that the Operator currently has Renfe Ticket focused on ticket sales and Renfe Timetables to check timetables or search for stations.This new app which comes after the launch of a new commercial structure last July represents a new step to accelerate the companys digital transformation.More services available on mobileThe new App called Renfe facilitates and improves the user experience in the ticket purchase process. It is more secure as it incorporates the double authentication factor and after registering you will be able to check your Renfe account data upcoming trips personal data password changes Renfe Points balance and much more.One of the main functionalities of the new application will be the choice of destination from the welcome screen itself making it easier for the user to search for the route since in addition the geolocation functionality of the nearest station is incorporated.The new Renfe app also incorporates a ticket reader that allows associating a ticket purchased in another sales channel by activating the camera and reading the bidi code. Likewise it allows you to buy tickets with a promotional code simply by entering it in the home search engine.In addition the new app facilitates all the discounts that the traveler can benefit from and filter the trips by different parameters cheapest price best travel time ... as well as save and manage passes pay with loyalty program points etc.