📋 Tender Overview
The World Bank has published the results of the GovTech Maturity Index analysis (GTMI 2025 - Tracking Public Sector Digital Transformation Worldwide). The measurements were carried out from March to November of this year. Slovenia is ranked in group A, among the leading GovTech countries.GovTech Maturity Index | Author: World Bank Group
This years GTMI analysis (page in English) was produced for 197 countries and provides an overview of the digital transformation of the public sector around the world, tracking progress and showing opportunities for improvement. GTMI is not intended to assess or rank states readiness and performance, but rather to establish common baselines and benchmarks for GovTech maturity and to help states identify opportunities for improvement. It shows the level of maturity of four key areas of GovTech based on 48 key indicators covering:
core government systems and shared digital infrastructure,
provision of online public services,
digital inclusion of citizens and
GovTech enablers (including strategies, institutions, laws and regulations, digital skills and innovation policies).
The document contains information on global GovTech practices and serves as a possible basis for the design of digital transformation measures.
The concept of GovTech is defined as a whole-of-government approach to the modernization of the public sector, which promotes easy, efficient and transparent operation of the state, placing citizens at the center of reforms. GovTech is not defined simply as the use of technology or the digitization of individual services, 4 areas are discussed, the interdepartmental, institutional, legal and strategic dimensions and the role of citizens as users and co-creators are explicitly emphasized.
Based on the maturity of core GovTech areas, countries are classified into four groups, from A to D:
Group A (GTMI between 0.75 and 1.0) - high maturity, comprehensive and advanced GovTech capabilities: key systems and services are digital, connected and user-friendly, digital transformation is systemically managed.
Group B (GTMI between 0.5 and 0.74) - considerable GovTech maturity, countries with good progress: most digital solutions are in place, but not yet fully connected or uniformly used.
Group C (GTMI between 0.25 and 0.49) - medium GovTech maturity, partially digitized countries: individual digital services and systems exist, but they are fragmented and of limited impact.
Group D (GTMI below 0.25) - low GovTech maturity, countries in the initial phase of digital transformation, where digital services are few or only in development, legislative frameworks are weak or disorganized, digital solutions do not have a significant impact on the operation of public administration or the experience of citizens.
The result of Slovenia according to the overall GTMI index is 0.882, according to the CGSI index 0.859, according to the PSDI index 0.930, according to the DCEI index 0.900 and according to the GTEI index 0.839. According to all indices, we exceed both the global average (197 countries) and the regional average (Europe and Central Asia).
Previous measurements were carried out in 2022 (Slovenian GTMI 0.832) and 2020 (Slovenian GTMI 0.759).
The key findings of the GTMI 2025 analysis are as follows:
GovTech progress is globally positive but uneven. The gap between the most and least developed countries is widening; countries with a high level of digital maturity are progressing faster than others.
The digital divide is widening across income groups and regions. High-income countries are mostly in high GovTech maturity groups, while low-income countries are mostly in low or medium maturity groups.
Most progress has been made in core government systems and digital services, particularly government clouds, interoperability frameworks, digital identity, tax and customs services.
Digital Citizen Engagement remains the weakest area. Open data, open portals and systematic publication of citizen participation data are often poorly developed and poorly maintained.
Strategies, legislation and institutions (GovTech enablers) are being strengthened, especially in the areas of digital skills, innovation policies, data governance, personal data protection and digital signatures, but implementation often lags behind.
A comprehensive whole-of-government approach is still rare. Only a minority of countries actually have an institutionalized approach that links architecture, interoperability and common platforms.
Monitoring of the actual use of digital solutions is weak. Countries develop systems and policies, but often do not sufficiently measure their use, effects and results, limiting management and improvement.
Experts from the following institutions participated in the preparation of this years answers on the Slovenian side: the Ministry of Digital Transformation, the Financial Administration, the Ministry of Finance, the Administration for Public Payments, the Ministry of Public Administration, the Institute for Employment and the Institute for Pension and Disability Insurance.
