📋 Tender Overview
Communication between patients and healthcare teams via the zVEM portal and mobile application has successfully begun at the Ilirska Bistrica Health Center (ZD). The first zVEM Digi Point has also been established at the location, where consultants provide users with all the necessary information and assistance in establishing access to the zVEM portal and obtaining an electronic identity.
The Ministry of Health (MoH), in cooperation with the National Institute of Public Health (NIJZ), has successfully launched the first phase of the zVEM mobile application or portal, in cooperation with the "Remote Health" project, funded by EU funds under the Recovery and Resilience Plan. It enables easy, secure and efficient communication between patients and their personal doctors.
The goal of the project is that every patient will be able to communicate via zVEM with every healthcare provider who treats them, whether with a personal doctor, pediatrician, specialist, or community nurse. The system, which will be introduced gradually, will enable a unified user experience and equal accessibility of electronic pathways to healthcare for all users. Patients will be able to subscribe to healthcare services, request new prescriptions, issue referrals, and issue sick notes via messages in the portal and mobile application.
The first health center where patients have already started using the system for communicating with their personal doctor via zVEM is ZD Ilirska Bistrica. They were the first in Slovenia to introduce a service that will enable patients to communicate more easily and securely with their doctor and other healthcare professionals via a free digital channel as part of the eHealth solution. The Director of ZD Ilirska Bistrica, Boštjan Plešec, emphasized on this occasion: "I am extremely pleased that in our health center we can be the first to offer patients the opportunity to use the new zVEM services, developed as part of the Remote Health project. Together with our employees, doctors, medical technicians and administrators, we will ensure that the treatment process is as efficient as possible. At our zVEM Digi Point, patients will receive additional information and gain access to the zVEM portal, thus starting to use all the functions it provides, including communication."
The pilot implementation of communication will soon continue in ZD Novo mesto and ZD Celje, and other providers in the public network will join in. Existing zVEM users will notice the new feature - the possibility of communication in zVEM - on their portal or mobile application - when the clinic of their chosen doctor is included in the system, and they will also be additionally informed about the new feature to the available email addresses.
For anyone who would like to learn more about this new service or who is not yet a zVEM user for any reason, trained consultants at zVEM Digito?ka will be available in the pilot health centers in the first weeks. In cooperation with the Ministry of Health, the National Institute of Public Health, the Ministry of Digital Transformation, the Ministry of Public Administration and administrative units, consultants will provide patients with all the necessary information and assistance in establishing access to the zVEM portal, using new functions, activating zVEM, and activating a new ID card at the pilot health centers. At the same time, it will be possible to apply for a new ID card or obtain an smsPass digital identity at these locations, which allows access to the zVEM portal and other digital public services.
The zVEM mobile application and portal, already used by more than 550,000 users, enable easy, secure and fast access to health data anywhere and anytime. The new electronic communication service offered by zVEM will certainly encourage additional users to activate VEM, which will also be facilitated by the advisors at zVEM Digito?ka with advice and information.
With the help of a digital identity, users can review their medical reports, prescriptions, referrals, and examination dates, as well as issued sick leaves, on zVEM, and parents can also access the data of their children under the age of 15.
