📋 Tender Overview
The parties combined the capabilities of SberServices software products and Diasofts low-code development ecosystem Digital Q. As a result of this collaboration, Russian businesses have gained a simple tool for recognizing documents in seconds with 99.9% accuracy. The service has proved to be a success in projects at Sberbank. The solution does not require graphic accelerators and operates on standard servers. Processing a document takes 2-3 seconds. The system processes up to 20 documents per minute: it captures the image, recognizes the text, and structures the data, which is then automatically checked and entered into the process management system. SberService uses GigaARPA (Agentic RPA), a robotization platform developed by Sberbank. This is the next generation of the flagship SaluteRPA platform, which helps create autonomous business solutions controlled by artificial intelligence. The solution consists of two specialized modules. The first module performs document recognition using Sbers GigaChat neural network, while the second is intended for robotic process automation (RPA). As part of the collaboration, the GigaARPA platform implemented by SberService is integrated with three platforms of the Digital Q ecosystem from Diasoft: Digital Q.Archer is intended for designing logical diagrams and generating microservices Digital Q.Palette is used for creating user interfaces Digital Q.BPM is intended for managing business processes. Components of the GigaARPA platform, based on GigaChat AI, recognize printed and handwritten text, tables, stamps, signatures, barcodes, and QR codes. The system also classifies documents and extracts key data from them. It supports PNG, JPEG, and PDF files and can be retrained on new types of documents, from passports to invoices and contracts. The integration of GigaARPA with the Digital Q ecosystem platforms is achieved through visual business process design, automatic microservice generation, and UI constructors. The microservice architecture allows the solution to be connected as an independent service capable of interacting with external systems. Two types of interaction are supported to ensure reliability: REST for guaranteed delivery and Kafka for asynchronous processing. The memorandum creates a solid foundation for long-term and mutually beneficial cooperation between Diasoft and SberService.
