Russian Federation Sberbank Tender

Sberbank has started piloting a chatbot for client support of the corporate and investment business announced Deputy Chairman of the Executive Board of Sberbank Anatoly Popov at the Russian Investment Forum.Deputy Chairman of the Executive Board of Sberbank Anatoly Popov The chatbot is in production run and the pilot mode only means that we are paying close attention to issues and making changes fast if necessary. Like other progammes with AI elements chatbots are a good extension of our line of non-banking services. The non-banking services of Sberbank are very popular among businesspeople as they help entrepreneurs to solve many urgent issues.The chatbot can both answer users simple questions and fulfil difficult dialogue scenarios. The data for scenarios is uploaded and updated online using the banks systems. The bot was created using the banks target NLP platform.