📋 Tender Overview
In 2024, Rostelecom in the Murmansk region continued a large-scale program for free updating of subscriber equipment for home Internet. The project started in 2021, during which time the companys specialists replaced 23 thousand outdated Wi-Fi devices that do not meet modern requirements.
The update affects user equipment that cannot remotely install the latest version of software and troubleshoot problems. Another reason for replacing the device is the limitation of the Internet connection speed. The use of such routers slows down file downloads, loading web pages and videos. Another inconvenience is the limited coverage area: the signal may not be strong enough in some parts of the house or apartment.
The new routers operate in two frequency ranges at once: 2.4 GHz and 5 GHz. They have a higher throughput and automatically switch between frequencies, choosing a free channel that is less susceptible to interference from surrounding household and radio devices. This ensures data transfer speeds of up to 800 Mbit/s.
Olga Shangina, Director of the Murmansk branch of PJSC Rostelecom:
We use high-quality equipment that lasts a long time. But even the most reliable models eventually become obsolete, because technology continues to develop. To ensure high data transfer speeds and the best connection quality, Rostelecom annually monitors subscriber devices and replaces outdated routers free of charge.
The company informs its subscribers about the possibility of replacing equipment. If the tariff speed exceeds that which the current router can provide, the client will receive a call from the provider with an offer to update the device. The replacement process is simple: technical service specialists come to the users home at a time convenient for the user to install a new device. If the subscriber is not satisfied with the technical characteristics of the Wi-Fi equipment they are using, they can also contact the company to select a suitable replacement.
Evgeny Myakishev, subscriber of Rostelecom:
My wife and I have been using Rostelecom Internet for many years and have always been happy with its work. Recently, the company called us and offered to replace the router with a more modern one. After installing the new equipment, the speed became much higher, and the signal quality improved. The Internet just flies, even if we use many devices at the same time. Thanks to the company for its attention to its customers.
