📋 Tender Overview
Rostelecom connected a virtual PBX and Wi-Fi to the Fatherland Defenders Fund in the Mari El Republic. Using digital services, the customer can manage incoming calls and provide visitors with free Internet access.
The provider connected a multi-channel city number to the center and combined 20 phone numbers of the department employees into a single network based on a virtual PBX. Short internal numbering helps employees who assist the FDF participants in receiving social support to quickly connect with the right specialist. In the personal account of the service, the organizations managers can view statistics on received and missed calls, listen to recordings of telephone conversations and evaluate the quality of the staffs work.
A Wi-Fi access point is mounted in the lobby of the organization. This allows visitors to the institution to use the resources of the world wide web for free, and the administration to post useful information on the welcome page of the service. You can log in to the Internet via SMS or through an account on the government services portal.
Ilya Zharovtsev, Director of Corporate and Government Segments at the branch of PJSC Rostelecom in the Republic of Mari El:
The companys specialists set up the virtual PBX in just a couple of hours. Now the fund has a single number, through which residents of Mari El will be able to receive information without long waits on the line. In addition to guest Wi-Fi, a closed network was also organized for employees. Thanks to the high bandwidth of the Wi-Fi point, the connection speed will remain stable even if a large number of people access the World Wide Web at the same time.
Renat Magsumov, Head of the branch of the Fatherland Defenders Fund in the Republic of Mari El:
We provide personal social support to veterans and families of heroes in a single window mode. Rostelecoms services help us organize our work more efficiently -- better process incoming calls and provide comfort to guests while they wait for an appointment.
You can get more information about Rostelecom services on the companys website, as well as by calling the toll-free number 8 800 200 16 61.
