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The first branch of the Russian Post of the new service format in Yakutia opened in Neryungri. Post office 678960 located at 3 Lenin Ave. is organized according to the principle of open space and provides all types of postal and financial services. The opening ceremony was attended by the deputy head of the Neryungri region Alexander Trofimov and the director of the FPS of the RS Y Pyotr Ptitsyn.It is a great honor for me to take part in the opening of the first post office of a new format in Yakutia. The new post office building meets all modern standards and will delight not only the residents of our district but also the employees themselves because we spend most of our lives at work said Alexander Trofimov Deputy Head of the Neryungri District.The main goal of the Russian Post project is to make post offices in the existing areas universal and convenient. Most of the processes in the department are automated. The equipment and software are entirely of domestic production. An electronic queue is installed here which allows the management to quickly monitor the work of each operator. The workplace of the head of the department is located next to the workplaces of the operators so that he can work with visitors on an equal basis with colleagues during peak hours.The operating room is equipped with modular systems which significantly saves employees time when registering mail or delivering mail. An address storage system for the issuance of small packages and correspondence has been organized and the racks themselves with the mail received for recipients are in the immediate vicinity - in the backzone behind the backs of the department employees. The new format post office uses modern solutions for customer service. Next year we plan to open such a branch in Yakutsk - said Pyotr Ptitsyn director of the FPS RS Y.Note that the department operates a service by appointment. You can choose a convenient time on the website or in the mobile application of the Russian Post at least one hour before the planned visit to the post office. The post office is fully adapted for people with limited mobility. The entrance group of the department is equipped with a ramp with a handrail and a personnel call button the width of the doorways has been increased the thresholds have been dismantled. The client lounge is equipped with comfortable waiting and self-service areas. Thanks to the open display of postal goods users can independently take the form and choose the packaging for the parcels. For the provision of banking services there are two windows of PJSC Post Bank.The department will have 11 operators a hall administrator a post office chief and two deputy chiefs. 10 postmen will deliver mail to recipients at their address.
