📋 Tender Overview
Rostelecom connected optical Internet and Virtual PBX for a single call center for social issues in the Volgograd region. The technical specialists of the national provider deployed a digital infrastructure set up telecommunications equipment and organized the operation of virtual telephony for 30 workplaces. The call center in the region was launched on the basis of the state institution Regional Center for Development and Quality Control of Social Services.The Virtual PBX service allows you to process any number of incoming calls effectively distributing them among employees. To install it you only need access to the Internet from any provider. Digital telephony provides for receiving or forwarding calls to a computer mobile or SIP phone as well as monitoring analyzing recording and storing them.The Virtual PBX service does not require the purchase of expensive telecommunications equipment since communication with subscribers is carried out using cloud technologies. All the necessary software is located on the secure servers of Rostelecom access to it is provided through a personal account with a clear and simple interface.The national digital provider offers 14 days of free testing of the functionality of the Virtual PBX service. During this time you can be convinced of the convenience of your personal account as well as use 50 outgoing minutes to any phones in Russia and unlimited incoming calls.
