📋 Tender Overview
Rostelecom has connected 60 pick-up points of the Ozon and Wildberries marketplaces in Astrakhan to the Internet and cloud video surveillance. In total, the companys specialists installed 149 video cameras to improve the quality of service and enhance security.
The digital service monitors events at pick-up points around the clock. It helps track the quality of service, acceptance and delivery of goods, control the efficiency of working time, and collect evidence in conflict situations. Video files are transmitted and stored in encrypted form on cloud servers with a high level of security. Loss of recordings is excluded even in the absence of communication - the archive is recorded on a memory card and transferred to the server when the connection to the network is restored.
Head of the Wildberries pick-up point, individual entrepreneur Sergey Vasilchenko:
Connecting cloud video surveillance is a big step towards improving the security of our business and convenience for customers. The system meets all the requirements of marketplaces for organizing video surveillance. The cameras record images with sound, which helps resolve any conflict situations and evaluate the level of customer service. Rostelecom specialists connect the service on a turnkey basis: they install cameras, test equipment, set up a personal account, and install a mobile application. All data is stored on a cloud server for up to 90 days. Search by time and event helps quickly find the necessary video archives, thereby simplifying the analysis of recordings.
Director of the Astrakhan branch of PJSC Rostelecom Sergey Ovsyannikov:
We install at least two cameras at each place where orders are issued, which allows us to monitor the situation and helps the business. Connecting to cloud video surveillance reduces the risks associated with thefts and incidents on the territory of the pick-up points, helps in resolving controversial issues and generally improves the level of service.
Cloud technologies open up new horizons for business and contribute to the development of the regions infrastructure. A solution based on them allows you to significantly reduce maintenance costs, make the process of issuing orders safer and more convenient. Technical support for the service is provided 24/7.