📋 Tender Overview
July 3, 2025
Press release
04.07.2025
No. 124
The use of artificial intelligence (AI) in the online dementia consultation funded by the Bavarian Ministry of Health has proven itself. Bavarias Minister of Health and Nursing Judith Gerlach drawn this balance after one year after a year. Relatives, affected people or general practitioners can contact the online advisory offer for dementia theme.
Gerlach emphasized: Since July 1, 2024, the online dementia consultation hour success has been used as a tool. Thanks to AI, thanks to AI can access scientific studies, literature and guidelines that are based on the latest research results, and thus provide the calling even faster and comprehensive individual information. Search engines serve as tools for the background search for the advisory team. They are not used in direct advice.
The minister emphasized: The use of AI in the online dementia consultation is a good example of how useful digitization can be in care. The human attention remains-but thanks to such offers, patients can be cared for more specifically. In view of the great challenge, it is important to use the existing resources as efficiently as possible. Digitization can make a decisive contribution here.
The online dementia consultation is the non-profit association Desideria Care e. V. offered and funded by the Bavarian State Ministry of Health, Care and Prevention together with social and private long -term care insurance as a model project over a period of three years with up to 410,000 euros. The website of the online dementia consultation of the association Desideria Care e. V. started on October 30, 2023. Since the start of the consultation, there have been 720 inquiries in mail advice. Some those seeking advice contact the team of experts several times with further topics. So far there have been 167 live consultations in the chat advice (as of June 30, 2025).
Gerlach emphasized: Since 2013, the Bavarian state government has been implementing the cross -departmental Bavarian dementia strategy with a wide variety of measures - the consultation is one of them.
The online dementia consultation is carried out by a team of experts who covers the departments of neuropsychology, gerontology and neurology. As part of the project, a live chat offer is also being tested especially for general practitioners in which medical questions can be addressed to the team.
The minister added: We want to provide the relatives better with precisely precise information, because many of them have an unknown advisory service. The online dementia consultation therefore offers a live chat, especially in the outskirts and on Saturdays and public holidays. In many cases, the large FAQ area also helps in which questions and answers are published and anonymized.
Gerlach explained: The first evaluations show that the online dementia consultation is often used for bridging until the specialist date or to catch up with a second opinion. This usually happens on public holidays and at daily border times.
The website of the online dementia consultation can be subordinated.
