📋 Tender Overview
Asurion a global technology support firm is expanding operations to this city bringing in 1200 jobs for Ilonggos and responding to the growing consumer demand on tech support for phones and smart home devices. Gareth Boulton Asurion director of care operations in the Philippines said that since last year they have been searching for a new site after deciding to expand from their current base in Luzon. When we came to Iloilo it was special. It was very different he said during a press conference at the city hall Tuesday. Boulton cited the people here and the firms location inside the Megaworlds Iloilo Business Park IBP in Mandurriao district. The company will be located at the 76000-square-foot new office space at the IBPs Two Fintech Place. It provides additional office space to accommodate future growth. So far we have everything that we need. We are open now to recruit and we will be interviewing in the next months and we will be launching mid-January he added. Asurion will provide next year 1200 full-time jobs for technical support customer care representatives. There will also be additional human resources operations training and support positions in the same year. Boulton said that apart from delivering insurance warranties for devices another side of their business is technical troubleshooting. The firm will also ensure that safety and social distancing guidelines and protocols are in place in accordance with the recommendations of the World Health Organization WHO the US Centers for Disease Control the Department of Health DOH and the local government. We only plan to field 50 percent capacity because we want to make sure there is social distancing there is the requirement of hand sanitizing the masks everything that we have to ensure the protection of our employees he added. Meanwhile Iloilo City Mayor Jerry Treas expressed happiness for the job opportunity for Ilonggos. I have always thought that the city government should always try to do its best to attract investments so that we can provide employment for our graduates he said Tuesday. Treas added Iloilo City is producing more graduates than any city in the Visayas. We will assure you that you will find very good graduates in Iloilo City he told Boulton. Asurion has over 19000 employees worldwide and has operated in the Philippines since 2009. It currently employs more than 4000 people across three facilities in the Philippines including a distribution center in Calamba City an information technology IT services facility in Manila and a customer service center in Santa Rosa Laguna.
