📋 Tender Overview
How satisfied are women with their telecommunications services in Peru According to the Study on the level of Telecommunications User Satisfaction 2022 of the Supervisory Agency for Private Investment in Telecommunications OSIPTEL 31 of users are totally satisfied with their fixed internet service a percentage lower than that registered in men 36.In the dissatisfied category women obtained 19 and men 16. On the other hand it was observed that women presented greater problems with the fixed internet service with 72. In the men surveyed it was recorded in 65.According to the results of this study conducted nationwide by the regulator 54 of female users are totally satisfied with their mobile phone service compared to the percentage of men which reaches 47 of fully satisfied users. In addition 10 of all women surveyed indicated being dissatisfied with their mobile service while in the case of men 11 said they were dissatisfied.When asked if they had any problems with their mobile service 50 of users mentioned that they did have problems. With a slightly higher percentage 57 on the other hand men indicated the same.With regard to the pay TV service it was observed that men presented the highest percentage of users totally satisfied with 50 unlike the percentage in women that reached 43. Along the same lines 18 of female respondents said they were dissatisfied with the service compared to 11 of male respondents who showed their dissatisfaction with the service. In addition most of the drawbacks in the segmentation by gender were presented in users with 53 while for men it was reported in 44.With regard to fixed telephony the highest percentage of totally satisfied users was achieved by women with 35 and in the case of men 30. In the level of dissatisfaction women obtained 32 four percentage points more than men 28. Likewise women with 55 were also the ones who manifested more inconveniences in the service with respect to the percentage of men 51.
