📋 Tender Overview
The National University of Piura, through the Office of Information Technology (OTI), implemented a modern communications system using IP TelephonyThe National University of Piura, through the Office of Information Technology (OTI), implemented a modern communications system using IP Telephony, which aims to improve and strengthen communication between the various administrative and operational departments of this higher education institution.
It is worth mentioning that IP telephony is a communication system that uses the Internet to transmit voice calls instead of traditional telephone lines. Instead of depending on a separate telephone network, IP telephony takes advantage of the existing Internet infrastructure to transmit voice in the form of data packets.
In this way, a total of 72 telephones synchronized by a telephone exchange have been installed and will allow growth of up to 200 users regardless of whether the configuration is digital, analog or IP, directory search and call by name, speed dial, call back, call queues, etc.
With IP technology, the UNP offices are expected to reduce their response times, as well as optimize their costs and improve the management of their communications and save money, since the connection is made through the Internet and therefore, allows for the elimination of the usual telephone lines and their high monthly cost.
It is estimated that the savings can be between 40 and 80%. There is no charge for call establishment and the rate is per second. In addition, all UNP offices can make calls between them for free. Furthermore, with IP voice it is not necessary to always be in the same place since a landline can be used in other locations or calls can be easily diverted to a mobile phone.
In short, IP telephony does not only mean cost savings, but also an improvement in the efficiency and management of communications, taking into account its flexibility, call monitoring, personalization and improved attention, greater functionality and services for the benefit of users.
