📋 Tender Overview
Regulator held meeting with representatives of the Yanapanacuy Consumers Association and the Jesus Nazareno Defense Front.To improve the attention and information that the company Seda Ayacucho provides to users in the province of Huamanga, the National Superintendence of Sanitation Services (Sunass) held a micro-audience with representatives of the Yanapanacuy Consumer Association and the Jesus Nazareno Defense Front.
The activity addressed the need to carry out joint actions between the regulator, the service provider and representatives of civil society to strengthen information on sanitation services for the user population, such as, for example, the complaints procedure.
In this regard, Seda Ayacucho committed to improving communication with users, through all possible dissemination channels, such as radio and its digital platforms. It recalled that complaints can also be submitted by effective users of the service and, if applicable, to update the data of the owner.
Representatives from the Commercial, Operational and Customer Service Department of Seda Ayacucho, the president of the Yanapanacuy Users Association, Mario Canales Jeri, and the vice president of the Jesus Nazareno Defense Front, Delia Flores Palomino, as well as the head of Sunass in Ayacucho, Saida Samanamu Mauricio, participated in the meeting.
