📋 Tender Overview
The National Superintendence of Sanitation Services (Sunass) held a micro-hearing with organized neighbors of the upper part of the Los Sauces urbanization, located in the district of La Banda de Shilcayo, where around 100 users were affected by the low pressure of the drinking water service.
The micro-hearing was attended by representatives of the affected areas, Emapa San Martín, Sunass, the Ombudsman's Office, the mayor of the district of La Banda de Shilcayo and the mayor of the municipality of the town of Las Palmas.
Emapa San Martín undertook to guarantee the service with the distribution of drinking water, through tanker trucks, twice a week, as well as to verify the pressure and continuity of the service. Meanwhile, Sunass will monitor the complaints made by users and the Ombudsman's Office will supervise the actions to be developed.
This activity was carried out within the framework of the ¡Participa, vecino! program, a space for dialogue promoted by Sunass, to achieve concerted solutions and responses to problems in the provision of sanitation services
"The micro-hearings have made it easier for users in Moyobamba, Tarapoto, Morales and La Banda de Shilcayo to find solutions to their claims for drinking water service," said Javier Noriega Murrieta, head of Sunass in San Martín, who added that the provider companies must provide drinking water service according to the established number of hours and if there are interruptions they must previously notify users.
