📋 Tender Overview
Sixty-eight LG Smart TVs of 65 and 77 inches, models OLED77W8 (2018), OLED77C9 (2019), OLED65W9 (2019), OLED65W8 (2018), OLED65W7 (2017), OLED65E7 (2017), OLED65E6 (2016) and OLED65B7 (2017), marketed in the Junín region, will be reviewed by LG Electronics Peru S.A. because the components of its power board could deteriorate due to overheating, affecting the product and its normal operation.
According to the information provided to Indecopi by LG Electronics Perú S.A., the 68 televisions were distributed in the following suppliers: Conecta Retail S.A., Estilos S.R.L., Tiendas Peruanas S.A., Supermercados Peruanos S.A., Saga Falabella S.A. and Tiendas Por Departamento Ripley S.A.C.
Owners of affected TVs may contact the supplier's center at 0-800-1-2424 toschedule the free product review appointment and, if applicable, part replacement.
It should be recalled that, last June, Indecopi issued an alert informing about the start of the review of these appliances; which can be seen at the following link: www.alertasdeconsumo.gob.pe/alerta/smart-tv-lg-de-65-y-77-pulgadas-presentarian-problemas-con-la-placa-de-alimentacion.
You can review all consumer alerts, as well as news related to product safety, on the www.alertasdeconsumo.gob.pe/ portal, where you warn about products or services that could put your life and health at risk, as well as the actions that have been taken by suppliers and competent public entities in the face of this situation.
