📋 Tender Overview
The District Mobile Quality Ranking 2023, prepared by the Supervisory Agency for Private Investment in Telecommunications (OSIPTEL), revealed that Characato, Socabaya and José Luis Bustamante y Rivero are the Arequipa districts with the best performance in the provision of voice (calls) and data service on mobile networks.
According to this study, carried out between February and June of this year and in which the service provided by the four main mobile operator companies in 17 urban districts of the province of Arequipa was evaluated, only Characato obtained a result above 90%, a rating considered outstanding. Thus, in the general indicator, Characato led the district ranking, with 90.70%. In addition, it maintained its position in first place in voice (86.57%) and data (93.45%) indicators.
Meanwhile, Socabaya jumped from 7th place (86.44%) obtained in 2022 to second place (88.28%) in the general indicator; while in voice and data indicators it reached 85.27% and 90.29%, respectively. José Luis Bustamante y Rivero (86.60) retained the third place achieved in the previous year (87.40%). In the voice and data indicators, it registered 85.03% and 87.65%, in that order.
At the other extreme, Miraflores obtained the lowest performance in the general indicator, with 59.22%, (38.08% in the voice indicator and 73.31% data). Sabandia (68.50%), Alto Selva Alegre (77.81%), Paucarpata (78.05%) and Sachaca (79.90%) were other districts that presented lower levels in the district mobile quality indicator.
After the processing of information, it was also verified that, with respect to the traffic-weighted average at the level of the districts of the province of Arequipa, Movistar reached the highest mobile quality index of the four operating companies, with 87.84%. It was followed by Claro (84.08%), Bitel (81.96%) and Entel (65.74%). In this way, the general average of operators reached 81.50%, which meant a decline of 2.6% compared to the same period in 2022 (84.10%).
If the voice indicator is analyzed, by companies, Bitel reported a mobile quality of 83.82%, above the performance of Movistar (80.50%), Claro (80.03%) and Entel (69.27%), for an overall average of 78.82%.
On the other hand, in the mobile data indicator, Movistar obtained a performance of 92.74%. It was followed by Claro (86.79%), Bitel (80.72%) and Entel (63.38%). Collectively, the four companies achieved a total average of 83.30%.
