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More than 7000 mobile lines in the name of a single natural person who did not acknowledge having contracted them were reported by a mobile service operator in its subscriber registry to the Supervisory Agency for Private Investment in Telecommunications OSIPTEL.This is just one of the cases found during a new review that OSIPTEL made to the subscriber registry of the operating companies in order to identify the number of mobile lines that appear in the name of each subscriber or service holder and in this way inform him so that he verifies whether or not they were contracted with his consent.We have detected more than 80 cases of people who have from 100 to more than 7000 mobile lines in the records of the operating companies. In some of the cases the names do not match the identity documents recorded said OSIPTEL Executive President Rafael Muente Schwarz.Based on these findings users have been informed through text messages or SMS of the number of mobile lines that appear in their name and can adopt the pertinent and timely measures in case they do not know their contracting.Muente added that they can also check this information in Check your lines httpschecatuslineas.osiptel.gob.pe. If the mobile line they do not know is prepaid they must file a challenge of ownership with the operating company. If it is a postpaid line it is appropriate to file a claim for unsolicited contracting he recommended.With the answers given by the users we will verify if they are identity theft for the contracting of mobile lines outdated procedures or bad reports from the operating companies to OSIPTEL he said. He indicated that based on this and the information given by the companies on these cases they will evaluate the imposition of corresponding corrective measures.In 2022 alone Movistar Claro Entel and Bitel registered nearly 80000 claims for unsolicited contracts in the postpaid mobile public service and more than 10000 questions of prepaid ownership lines that for the most part probably were contracted on an outpatient basis.Cleaning the subscriberregisterIn 2022 after a massive comparison of the subscriber registry of the operating companies with the information of RENIEC and the National Superintendence of Migrations OSIPTEL detected more than five million records with material errors and more than 400000 with inconsistent data. Of this last group by order of OSIPTEL more than 90 of lines were canceled for not achieving the correction of the data explained the executive president of OSIPTEL.In May of this year OSIPTEL identified more than 20000 mobile subscriber lines with inconsistent names in the records of Movistar Claro Entel and Bitel according to what they reported to the regulator. After the observations of the regulator to date the cancellation of the service of 50 of these lines has been executed since the companies did not accredit the mechanism of contracting them and the information of the regularized lines is being reviewed.Muente indicated that one of the risks of the ambulatory sale of mobile phone chips is the breach of the protocols regulated for the contracting of the service.As recalled on July 6 2023 the Congress of the Republic sent to the Executive Branch the autograph of the law that prohibits the commercialization of mobile public telecommunications services on an outpatient basis or on public roads for its promulgation. It should be noted that the related projects received the favourable opinion of the Presidency of the Council of Ministers while the Ministry of Transport and Communications indicated that it lacks competence to issue an opinion and pointed out that it is OSIPTEL that has supervisory powers regarding the contracting and use of public mobile telecommunications services.
