📋 Tender Overview
In 2022 the companies operating public telecommunications services delivered a total of 19494 short contracts or model contracts in Quechua Shipibo-Konibo Aymara and Ashaninka which facilitated access to information to users in those areas of the country where these native languages predominate said the Supervisory Agency for Private Investment in Telecommunications OSIPTEL within the framework of the Day of the Original Languages of Peru held every 27 May.According to the regulations of the regulatory entity each time the user requests it the operating companies must deliver a version of the short contracts in native languages for the public services they offer individually or packaged explained the director of Attention and Protection of the User of OSIPTEL Tatiana Piccini Antn.He added that these short contracts have been prepared for easy reading and understanding in these languages with the purpose of making the detail on the conditions established regarding the contracted service simpler and more friendly.According to information from the Directorate of Attention and Protection of the User of the regulatory entity Bitel concentrated the largest number of short contracts issued in native languages with 97.5 19006 of the total. Claro reached only 2.2 425 and Entel 0.3 63. For its part Movistar did not issue any short contracts in native languages between January and December 2022.By native languagesIn the segmentation by native languages the largest number of short contracts issued by operators in 2022 were in Quechua and represented 40.4 7882 of the total. In addition Bitel was the one that signed the most contracts in this language with 94.2 7426. It was followed by Claro with 5.1 399 and Entel with 0.7 57. By region in Lima and Callao 1648 Arequipa 926 and Cusco 817 more contracts were registered in this language at the request of users.In the case of short contracts in Shipibo-konibo reached 27.1 5289 of which 99.8 5276 were issued by Bitel and 0.2 13 by Claro. In the case of Entel and Movistar they did not register any contract signed in this Amazonian language. In addition Lima and Callao 1451 Puno 1091 and Apurimac 372 were the regions where more short contracts were signed.In Aymara 18.4 3586 of short contracts were reached. Bitel again had the highest proportion with 99.7 3577 followed by Entel with 0.14 5 and Claro with 0.11 4. At the regional level more contracts were issued in Lima and Callao 790 Puno 765 and Huanuco 472.Meanwhile short contracts in ashaninka registered 14 2737 of the total figure of which 99.6 2727 were issued by Bitel 0.3 9 by Claro and 0.04 1 by Entel. The highest numbers of contracts in this language which extends in eastern Peru were concentrated in Lima and Callao 769 La Libertad 369 and Apurimac 341.Orientations and trainingEach of our languages represents the culture knowledge customs and ways of seeing the life of our peoples. Therefore communicating in our native languages is a right of all Peruvians said Tatiana Piccini.He said that Peru being a country that is characterized by being multiethnic and therefore multilingual has a vast space for the main operating companies to issue short contracts for users who have as their mother tongue learned in childhood an original language. In this way it contributes to the actions that OSIPTEL has been adopting to empower users of telecommunications services in an aspect of their identity related to their cultural matrix the language learned in childhood.In addition he reported that the regulatory body has been developing various actions to guarantee access to better telecommunications services for users in their native languages. In compliance with this during 2022 OSIPTEL trained 1134 users in Quechua and Aymara in Apurimac Ayacucho and Puno. In addition he carried out orientations Apurmac Juliaca and Puno and conferences Puno in these native languages which benefited more than 270 people.
