📋 Tender Overview
Users who use a mobile line on cell phones not registered by importing companies will receive text messages and must go to the store that sold them the mobile equipment to demand that their situation be regularized.
As of July 22, 2024, all cellular equipment not registered by importing companies will be blocked. Attention Users who use a mobile line, inserting a SIM card (chip) in a cell phone that was not registered by the importing companies in the list of valid cell phones of the National Registry of Mobile Terminal Equipment for Security (Renteseg), will be detected and will receive a text message or SMS, so that they can regularize their situation, reported the Supervisory Body for Private Investment in Telecommunications (OSIPTEL).
This measure is part of the third phase of Renteseg, a provision of the Peruvian Government to combat the theft and illegal trade of cell phones. Therefore, it is important that those who receive this communication must first confirm if the IMEI indicated in the SMS corresponds to the IMEI of their cell phone. To do this, they must verify if the physical IMEI, located on the back of the device or on the chip tray, matches the logical IMEI, which is obtained by dialing *#06#.
If the IMEI indicated in the message belongs to the users cell phone, they must require the registration of their device, otherwise the device will be blocked from July 22, 2024.
But where to go? Users must go to the store that sold them the cellular equipment to demand that it comply with its obligation to register the equipment in the new Registry of Imported, Assembled and Manufactured Mobile Terminal Equipment (RETMIEF) of OSIPTEL. Once registration has been completed, the device will be found on the list of valid cell phones in Renteseg.
If the company that sold them the mobile device does not address or solve the problem, they can go to the National Institute for the Defense of Competition and Intellectual Protection (Indecopi) to file the respective complaint.
As is known, importing companies are required to register cell phones that enter Peru in the RETMIEF. This system validates the data entered and, if applicable, communicates the IMEI (of the cell phones) that can be incorporated, indicating the reason for the denial.
Importers must register the equipment before delivery or transfer to the marketer, distributor or third party. In addition, the marketer or distributor who acquires cell phones from an importer must require the importer to previously register said equipment so that they can be used without any inconvenience.
For more information about the measures related to the third phase of Renteseg, interested parties can visit the following page: https://sociedadtelecom.pe/landing/blockeodecellulares/. You can also go in person to the OSIPTEL offices and guidance centers, which are spread throughout the national territory, or write to the email users@osiptel.gob.pe.
