📋 Tender Overview
Customer service channels allow you to make a consultation from any cell phone or landline nationwide. With the aim of guiding citizens on all types of queries to obtain a drivers license, the Ministry of Transport and Communications (MTC) makes two telephone lines and an email available to the public to answer questions about the procedures referred to. to licenses.
Through the telephone numbers 981 274 780 and 938 391 565, as well as the email ventaselectronica@mtc.gob.pe, Peruvians can inquire about how to process the permit for the first time, how to request recategorization, how to generate a duplicate and how to obtain an electronic drivers license, among other topics.
These service channels allow you to communicate from any cell phone or landline nationwide, from Monday to Friday from 9:00 a.m. to 10:00 p.m. to 5:00 p.m., and in the case of email at any time of the day. The specialists from the MTCs Road Traffic Directorate are in charge of providing all the required information, completely free of charge, with the aim of reinforcing the guidance to citizens who need to carry out any procedure related to the permit.
It is important to reiterate that the MTC does not have drivers license processors and recommends citizens to only use the ministrys official channels to avoid being deceived by intermediaries.
