📋 Tender Overview
To reinforce the attention of national or foreign users the National Superintendence of Migration will transfer its guidance services on immigration procedures to the Al MAC telephone exchange of the Presidency of the Council of Ministers from March 8. Citizens must dial 1800 and the advisors of Al MAC will provide all the required information. The telephone exchange of Al MAC allows you to communicate from any cell phone or landline nationwide from Monday to Sunday from 800 a.m. to 800 p.m. including holidays. Users can ask about how to start the process of issuing an electronic passport changes in migratory quality certificates of migratory movement extensions of migratory qualities among others. At the end of the call the Al MAC telephone exchange will ask users to answer a brief survey to continue improving the service.