📋 Tender Overview
The social health insurance (essalud) was recognized for its innovative advances in health, improving the care of insured people through the use of technology that allows patients to receive quality care from their homes, avoiding transfers from remote areas, optimizing resources and guaranteeing an accessible and efficient service.
Essalud, through the national center for telemedicine (cenate), was awarded the kaelin prize in health sciences 2024 for its research development and validation of a digital tool for screening and psychological support in patients with tuberculosis.
This project integrates a chatbot called chatbot-contigo, which supports psychological care, evaluating its acceptance and usability to better adapt to the needs of essalud patients.
It also received the distinction in telemedicine awarded by the national digital democracy award 2024 for its teleeduca strategy, a web platform for health education. since its launch in february 2024, teleeduca has reached more than 8,000 users, promoting the comprehensive development of the community through education on risk factors and healthy lifestyles.
Meanwhile, at the xvii international scientific congress of the national institute of health, cenate was also recognized for its research challenges, adherence and satisfaction in the implementation of a telemonitoring program in the treatment of tuberculosis. this research evaluates the adherence and satisfaction of insured persons with the teledot program, which allows remote monitoring of medication intake through information technologies.
The executive president of essalud, dr. maria elena aguilar del aguila, highlighted that these recognitions are the result of dedication and teamwork. likewise, she reaffirmed essaluds commitment to technological innovation and the continuous improvement of services, with the aim of moving towards a more efficient, accessible and humane health system for all insured persons.
For her part, dr. bernardette cotrina urteaga, director of cenate, highlighted that the achievements obtained are the result of the effort and dedication of the team of researchers and health professionals that make up cenate. she stressed that these awards reinforce the positive impact of the initiatives on public health and inspire them to continue innovating and improving care, with the aim of building a more accessible and equitable health system.