📋 Tender Overview
With the upcoming start of Cyber Days, from November 11 to 15, Indecopi offers key recommendations that will help consumers make safe purchases in electronic stores, protect their personal information and prevent consumer conflicts:
1. Check the offers and promotions carefully: Before confirming the purchase, review all the details (product description, payment, delivery, guarantees and additional costs). This way you will avoid surprises and take advantage of the offers without worries.
2. Check the final price: Make sure that the discounted price corresponds to the amount charged to your payment method and that no previously unreported charges are included.
3. Save your receipts: Keep the proof of payment and screenshots of the offers to use as evidence in case of claims.
4. Access secure websites: Browse only from the official pages of the stores and make sure that the web links start with https:// and show a padlock in the upper left corner of the browser.
5. Avoid suspicious links. Do not access websites through links received in suspicious emails and/or text messages. This will help you avoid being a victim of phishing, vishing and smishing, which are tactics used by criminals to steal confidential information from users.
6. Protect card information: Never share sensitive data, such as the secret code, the full card number, the CVV code or the expiration date. This data should only be filled out on a secure page at the time of payment.
7. Choose formal stores: Buy from recognized establishments, make sure the seller has a RUC, issues payment receipts and has a virtual Complaints Book. Check if the company has been previously sanctioned on the Mira a quien le compra portal: https://enlinea.indecopi.gob.pe/miraaquienlecompras/#/inicio.
8. Avoid products with consumer alerts: Check https://alertasdeconsumo.gob.pe/ to verify if the product is subject to any warnings for risks or safety issues.
