📋 Tender Overview
In 2021 the Consumer Associations trained more than 20000 citizens and almost 3000 hypervulnerable consumers to empower them about their rights. This was reported by the director of the National Authority for Consumer Protection Ana Pea during the International Virtual Seminar National Reunion of Consumer Associations organized by Indecopi. The member of the Board of Directors representing the Presidency of the Council of Ministers Jos Carlos Aguado stressed that the associations contribute to strengthening a culture of responsible consumption throughout the country. From Indecopi we are placing citizens at the center of our services strengthening the decentralization of the country and contributing to economic reactivation. For this reason we recognize the Consumer Associations for being a fundamental part of the National Integrated Consumer Protection System and that contribute to promoting the defense of the rights of consumers throughout the country emphasized Aguado. Strengthening partnershipsAna Pena specified that the institution promotes various activities to strengthen the management of associations providing the tools technical regulatory and communication support they need to protect defend and represent citizens in the face of any inconvenience in their consumer relations. Precisely the international seminar brought together more than 200 participants at the national level. Finally the official reiterated Indecopis commitment to continue reviewing current regulations and apply the necessary changes reforms and transformations so that associations can work for the benefit of citizens and become stronger. It was attended by representatives of the Consumers Association National Corporation of Consumers and Users of Chile CONADECUS the National Forum of Consumer Protection Civil Entities of Brazil FNEDC and the Association of Consumers and Users in Action of Spain FACUA who shared their experience in defending consumer rights with all attendees. Consumer AssociationsConsumer Associations are organizations formed for the protection and defense of consumers their associates or the collective representation of a specific or undetermined group of consumers or users affected by any inconvenience in the purchase of a product or contracting a service. Currently 85 Consumer Associations are registered in the Official Registry of Indecopi 31 located in Lima and 54 in the rest of the country mainly in the regions of Lima Arequipa Ica Junn Piura among others.
