📋 Tender Overview
Passengers Travelling Through Stoke-On-Trent Are Being Advised To Allow Extra Time For Their Journeys While Essential Repairs Take Place To Both Of The StationS Lifts From Monday 29 September For Approximately Two Weeks. During This Time, Step-Free Access Between Platforms Will Be Temporarily Unavailable. To Support Passengers During The Work, A Free Accessible Taxi Shuttle Service Will Be In Operation For Those Who Require Step-Free Access. Additional Station Staff Will Also Be On Hand To Assist Customers Who Are Able To Use The Stairs. Repairs Are Needed In The Service Areas Of Both Lift Shafts To Ensure That Rail Engineers Can Continue To Safely Access And Maintain Motor Equipment. The Work, Which Involves Refurbishing Interior Wall Panels, Will Help To Provide Greater Lift Reliability For Passengers At Stoke-On-Trent. Martin Ball, Route Infrastructure Director For Network RailS West Coast South Route, Said: WeRe Sorry For The Inconvenience These Essential Repairs Will Cause To Passengers At Stoke-On-Trent Station And Will Work As Quickly As We Can To Restore Step-Free Access Between The Platforms. While The Lifts Are Closed, Our Advice Is To Allow Extra Time For Your Journeys And Where Possible, Contact Your Train OperatorS Passenger Assistance Team Before Travelling. Laura Warwick, Avanti West Coast Station Manager At Stoke-On-Trent, Said: WeRe Working With Network Rail And Industry Partners To Assist Those Making Journeys While These Essential Repairs To The Lifts At Stoke-On-Trent Station Take Place, And Would Like To Thank Customers In Advance For Their Patience And Understanding. As Always, Our Teams Will Be On Hand To Help Customers Travelling To And From Stoke But We Strongly Recommend Customers Plan Ahead, Check Before They Travel And Leave Extra Time For Their Journey. Access Arrangements During The Lift Repair Work: Those Requiring Assistance Are Encouraged To Speak To A Member Of Station Staff Or Contact Their Train OperatorS Passenger Assist Team In Advance Of Travelling: Passengers Are Reminded To Check Before They Travel And Plan Their Journeys In Advance At . Passengers / Community Members Network Rail National Helpline 03457 11 41 41 Latest Travel Advice Please Journalists Network Rail Press Office - North West & Central Region 0330 854 0100 We Own, Operate And Develop BritainS Railway Infrastructure; ThatS 20,000 Miles Of , 30,000 And The Thousands Of , Level Crossings And Stations. We Run 20 Of The UkS Largest While All The Others, Over 2,500, Are Run By The CountryS . Usually, There Are Almost Five Million Journeys Made In The Uk And Over 600 Freight Trains Run On The Network. People Depend On BritainS Railway For Their Daily Commute, To Visit Friends And Loved Ones And To Get Them Home Safe Every Day. Our Role Is To Deliver , So We Carefully Manage And Deliver Thousands Of Projects Every Year That Form Part Of The , To Grow And Expand The NationS Railway Network To Respond To The Tremendous Growth And Demand The Railway Has Experienced - A Doubling Of Passenger Journeys Over The Past 20 Years. Follow Us On Twitter: Visit Our Online Newsroom:
