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Continuing the agenda of the 10th Session, this morning (November 11), the National Assembly heard a report on the Law project amending and supplementing a number of articles of the Law on Citizen Reception, the Law on Complaints, and the Law on Denunciations. Government Inspector General Doan Hong Phong reports on the Law project amending and supplementing a number of articles of the Law on Citizen Reception, Law on Complaints, Law on Denunciations - Photo: VGP/Nhat BacPresenting the Law project proposal, Government Inspector General Doan Hong Phong said that the Law was developed and promulgated to promptly and effectively institutionalize the policy of arranging and organizing the apparatus of the political system, implementing 2-level local government; Arrange the system of inspection agencies to be neat, compact, strong, efficient, effective and efficient; overcome the limitations and inadequacies of the current Law on Citizen Reception, Law on Complaints, and Law on Denunciations, meeting the requirements of practice. RELATED NEWS The law is built from the viewpoint of closely following the guidelines and policies in the resolutions, directives, and conclusions of the Central Executive Committee, the Politburo, and the Secretariat in the field of receiving citizens, resolving complaints and denunciations; related to organizational arrangement of the political system, implementation of 2-level local government; develop science, technology, innovation and national digital transformation; advocates reducing administrative procedures, promoting decentralization and decentralization of power in state management. Ensure compliance with the 2013 Constitution (amended in 2025) and synchronization and consistency with relevant legal documents. The layout of the law project includes 4 articles. Specifically, Article 1 - Amending and supplementing a number of articles of the Law on Citizen Reception. Article 2 - Amending and supplementing a number of articles of the Law on Complaints. Article 3 - Amending and supplementing a number of articles of the Law on Denunciations. Article 4 - Implementation provisions. The draft Law omits 1/36 articles of the Law on Citizen Reception, 1/70 articles of the Law on Complaints; omit some contents in points and clauses of 4/36 articles of the Law on Citizen Reception, 1/70 articles of the Law on Complaints, 1/67 articles of the Law on Denunciations; Add 1 article to the Law on Citizen Reception, 1 article to the Law on Complaints; Supplementing the content of 3/36 articles of the Law on Citizen Reception, 6/70 articles of the Law on Complaints, 4/67 articles of the Law on Denunciations; amend and complete 8/36 articles of the Law on Citizen Reception, 5/70 articles of the Law on Complaints, 4/67 articles of the Law on Denunciations; Technical amendments to 2/36 articles of the Law on Citizen Reception, 6/70 articles of the Law on Complaints. Arranging the organizational apparatus of the political system. The draft Law amending and supplementing a number of articles of the Law on Citizen Reception, the Law on Complaints, and the Law on Denunciations focuses on amending and supplementing specific issues: Institutionalizing the policy of arranging the organizational apparatus of the political system, implementing 2-level local government; Arrange the system of inspection agencies to be neat, compact, strong, efficient, effective and efficient, including eliminating regulations related to the district level in receiving citizens and resolving complaints and denunciations; Adjust authority and responsibility in citizen reception, complaint and denunciation settlement according to the new organizational model of local governments, Peoples Courts, Peoples Procuracy, and inspection agency system; Strengthen the responsibilities of heads of state administrative agencies and advisory agencies and units at all levels and sectors in receiving citizens, resolving complaints and denunciations. Institutionalize the Partys policy on breakthrough development of science, technology, innovation and national digital transformation: Add regulations on online citizen reception; Promote the application of information technology, digital transformation, build a national database on citizen reception, handle applications, resolve complaints and denunciations to serve the work of receiving citizens, handling applications, resolving complaints and denunciations. At the same time, institutionalize the policy of promoting decentralization, decentralization, and cutting administrative procedures. Overcome shortcomings, difficulties, and obstacles in implementing the Law on Citizen Reception, the Law on Complaints, and the Law on Denunciations to contribute to improving efficiency. State management capacity and efficiency in citizen reception, complaint and denunciation resolution.Hai Lien
