📋 Tender Overview
NAYA virtual assistant puts the entitys technology at the service of citizensIn 2026, Senace promotes innovation and digital transformation, incorporating cutting-edge technology that strengthens transparency, access to information and predictability in the environmental certification process, for the benefit of a Peru with a balance between sustainable investments and healthy environments.
The first tool presented is BIANCAs AI Chatbot, which allows quick access to information on environmental regulations, technical criteria and key aspects in the environmental certification process of investment projects run by Senace.
Accessing and consulting the chatbot is very easy: you have to enter the link https://enlinea.senace.gob.pe/chatbotiabianca, create a user by registering with your ID and email, and start browsing the new intelligent experience.
The Chatbot allows you to ask questions in a simple way and obtain indicative answers in the regulatory framework of environmental certification; Likewise, the system combines conversational queries with exploration by legal terms, specific articles or phrases of interest within the Environmental Certification Regulatory Library - BIANCA of Senace.
This technological platform does not replace the judgment of the entitys professionals; On the contrary, it complements and strengthens it.
Naya, new virtual assistant
As part of this innovation process, Senace also introduced Naya, its new virtual assistant Naya, whose name means Here I am in the Ashaninca language. Nayas purpose is to bring the entitys technology closer to citizens, providing guidance and resolving queries about Senace and the environmental certification process.
To date, Senace has been promoting other digital platforms aimed at improving access to information and strengthening predictability in environmental evaluation, among them the Portal for Shared Use of Baselines in Investment Projects stands out with information on Baselines from certified studies and data from other public entities.
The Portal of Senace Environmental Assessment Technical Criteria and Recurrent Observations, with guidelines and regulatory documents used by evaluators. Thus, it standardizes and makes the environmental evaluation predictable.
The Project Classification Simulator, aimed mainly at infrastructure projects formulated by regional and local governments, for sectors such as housing, sanitation, transportation, agriculture, solid waste, among others. The platform guides you to identify the category established for a project and the environmental authority that would correspond to it.
The Standardization of Environmental Impacts and Measures platform, which identifies impacts and management measures for the Environmental Impact Statement (DIA) of projects in the Transportation subsector.
We are leading the innovation of environmental certification in Peru, with the implementation of artificial intelligence in digital tools, we not only optimize the technical analysis, but we optimize the evaluation deadlines, we guarantee a more transparent, agile and close Senace to the population, said Silvia Cuba Castillo, executive president of Senace.
About Senace
The National Environmental Certification Service for Sustainable Investments (Senace) is a specialized technical public body, attached to the Ministry of the Environment, that evaluates the environmental viability of the countrys large investment projects, with technical solidity and effective citizen participation.
For more information, write to us at comunicaciones@senace.gob.pe and follow us on Facebook, Twitter, Instagram, LinkedIn and YouTube.
