📋 Tender Overview
A technical cooperation agreement signed between the Ministry of Management and Innovation in Public Services (MGI) and the Federal Data Processing Service (Serpro) seeks to disseminate in the states and municipalities that are part of the National Digital Government Network (Rede GOV.BR) digital government solutions and good practices developed by the ministry and the public company, with the aim of accelerating the digital transformation of management and services publicos locais.
In the assessment of the two public institutions, the digital transformation in the country is still progressing unevenly. This is because, while some states and municipalities have the technical structure to develop their own solutions, others face limitations that make the digitalization of public services difficult, generating fragmentation, rework and differences in the populations access to digital services.
This agreement should foster concrete projects and promote training actions aligned with the guidelines of the National Digital Government Strategy (ENGD) and aimed, especially, at entities with greater technical, budgetary or personnel limitations, strengthening network action, explains MGIs Deputy Secretary of Digital Government, Luanna Roncaratti. She also remembers that the initiatives derived from this partnership will reinforce the work that is already done through the GOV.BR Network.
Signed at the end of 2025, the agreement is valid for 24 months and will allow Serpro to participate in events and discussions about digital government initiatives with federated entities, in order to understand the needs, expand and simplify citizens access to public services.
Serpro, with all of its experience and broad portfolio of solutions, can facilitate access to efficient and secure digital solutions already available for use, preventing each state or municipality from having to develop digital solutions from scratch, reducing costs and accelerating the digitalization of services, declared the manager of Smart Solutions for Digital Government at Serpro, Dulcimara Delfes.
National Digital Government Network
Currently, the GOV.BR Network is present in 27 states and has a membership of 2,568 municipalities, promoting collaboration, exchange, coordination and the creation of innovative initiatives related to the topic of Digital Government in the public sector through methodological support, participation in training programs, support for the search for financing and, also, opportunities for reusing solutions and collaboration with other states and municipalities.
National Digital Government Strategy
This technical cooperation agreement is aligned with the public administrations National Digital Government Strategy. Launched in 2024, the ENGD is a set of strategic recommendations that aims to articulate and direct digital government initiatives among all federated entities, in order to expand and simplify citizen access to public services. Among the objectives are the Quality of Public Services; Unique Citizen Identification; Privacy and Security; and Data Intelligence.
