Macedonia New Heating Tender

The new supplier of thermal energy to the city of Skopje ESM Snabduvanje sro heat DOOEL Skopje as the holder of a license issued by the Regulatory Commission for Energy has the obligation to supply consumers with thermal energy in accordance with the License the Law on Energy and the acts carried out by the Regulatory Commission for energy. In order to regulate the suppliers consumer relationship with the consumers established in the Heat Energy Supply Rules it is necessary to conclude a Heat Energy Supply Agreement.For this purpose the consumers in whose name the steam heating in the homefacility is run need to contact the points of ESM Snabdujanje so heat DOOEL Skopje where in a short procedure they will be attached for signature an Agreement with the new supplier to whom they will have the obligation to pay for the service.The contract is the same as before and has been approved by the Energy Regulatory Commission. To conclude the contract it is necessary to bring a document for personal identification and an invoice or a copy for heat energy from the previous supplier.There are three points in Skopje with working hours from Monday to Friday from 0800 to 1800 and Saturday from 0900 to 1330 at the following locations Point Center on Kocho Racin St. No. 33 - Olympic pool Point East on Ul. Jane Sandanski no. 49 n. Aerodrom iPoint West on St. London No. 8-n. Taftalidze.Consumer Care Center 247 02 3076 200 and 075 400 100Users can immediately access the points in order to conclude the contracts. We note that ESM Heat Supply LLC Skopje will provide the citizens with an adequate period of time to regulate the obligation and that if for various reasons the users fail to conclude a new contract by the end of the month the heating will be delivered continuously and at no time will the delivery be interrupted. to be endangered.The users who do not conclude the contracts after this call will be contacted by the supplier ESM Snabdujanje mo trema DOOEL Skopje in order to find a time suitable for the consumers to conclude the contract given that certain users may be absent in the next period or for various personal health and other reasons they cannot call the points.ESM Supply will establish direct contacts while for users who cannot leave their homes it will meet them and enable them to conclude the Agreement in their home.Due to several questions received by the Customer Care Service we inform the users that it is not legally possible to take over the existing contracts with the previous supplier that is it is only possible to conclude new contracts.In the next period the new supplier will establish its own system for online billing.