📋 Tender Overview
Teleperformance a Paris-headquartered global leader in outsourced customer experience management has announced plans to hire additional 500 employees to its Lithuanian branch by 2022. The company first set foot in the Baltic country in 2015 and currently employs around 150 multilingual specialists.From the capital Vilnius Teleperformance provides the core services of customer care technical support customer acquisition online interpreting solutions visa application management services data analysis and debt collection to clients worldwide.The Lithuania-based offices main languages include English Lithuanian Swedish Portuguese Spanish Russian Greek and Hebrew. The company lists multilingualism as one of the key advantages of the Lithuanian talent pool. The Baltic country has one of the highest foreign language knowledge rates in Europe with the average number of languages spoken per person being 2.7 and 97.3 of the population speaking at least one foreign language.Thanks to the flexible nature of services Teleperformance provides its operations have been virtually unaffected by the pandemic. On the contrary the company enhanced its hiring methods and opened up doors to collaboration with universities in Klaipda and Kaunas.Once coronavirus-related restrictions were put into place in Lithuania it took us a couple of days to transfer all employees to work from home. We are proud to say that we have been able to avoid lay-offs and we have even added new workplaces Natalia Arechtina HR Business Partner in Teleperformance Lithuania.According to the company acquiring a new major client allowed the company to grow and prosper even in these challenging times. This new exciting project is connected with a flourishing social network and will create dozens of content moderation jobs. Teleperformance is currently in a process of recruiting and selecting specialists with a good command of English and Russian languages who will review and manage usergenerated content. It is likely that more career opportunities will come up for candidates with various skills as the project will scale up. The company is set to expand its team with 500 additional specialists by 2022.
